At PJCPhysio, we use a very good tool called Rehab My Patient for exercise prescription. RMP allows us to send bespoke exercise programmes to patients via email and printed in colour.

Rehab My Patient exercise programmes are high-quality images and HD videos with clear descriptions and prompts to advise how to do an exercise. If the exercise is difficult, we will of course show you how to do it as well. However, putting the exercises onto a PDF or emailing them to you also serves as a good reminder on exactly how to do the exercise using good technique, and advises the number of times to do that exercise.

We have a data-sharing agreement with Rehab My Patient, and we input your first name, last name and email address on there with the purpose to assist your rehabilitation. RMP has a 5-star security rating and is protected by Cloud Flare and Digital Ocean and will never share your details with a third party, and their servers are based in the UK so they are governed by the General Data Protection Regulation (2018). For more information, you can go to www.rehabmypatient.com/GDPR .

We use RMP across every site via a multi-clinic option so wherever you see us, you can receive access to this valuable resource.

For more information go to www.rehabmypatient.com

Physiotherapists consider the body as a whole, rather than just focusing on the individual aspects of an injury or illness.

Some of the main approaches used by physiotherapists include:

Education and advice – physiotherapists can give general advice about things that can affect your daily lives, such as posture and correct lifting or carrying techniques to help prevent injuries movement, tailored exercise and physical activity advice – exercises may be recommended to improve your general health and mobility, and to strengthen specific parts of your body

Manual therapy – where the physiotherapist uses their hands to help relieve pain and stiffness, and to encourage better movement of the body

nhs.co.uk

In the interest of fairness…. It is standard policy that the full treatment fee is charged for missed appointments, or cancellations with less than 24 hours notice (unless your appointment slot can be filled by another patient).

A doctors referral may be required if you are claiming back the cost of treatment through your health insurance policy. Please make sure you have obtained an authorisation/reference number from your Health Insurance company prior to the start of treatment.

A receipt can be given for claiming treatment costs back from your Health Insurance.

It is the patients responsibility to check their appointment details are correct. If the appointment details are incorrect on the confirmation and reminder emails you receive, please contact us straight away, so we can reschedule the appointment to a suitable time. You could incur a Missed Appointment fee if you fail to turn up to an appointment.

The treatment is 12minutes long and 6-12 treatment sessions are recommended every one or two days intervals. Most patients gain good results just after a few sessions. Overall treatment and the number of sessions required depend on the condition of the patient and the type of injury.

It is recommended to have at least 6 treatments every one or two days.

We accept cash, cheques, credit and debit cards.

Upon meeting a physiotherapist, they will initially begin a full assessment and physical examination in order to determine the nature of the patient’s condition, as well as the cause. Following this, the impact of the condition will be reviewed, as will the patient’s medical history to establish, in mutual agreement with the patient’s wishes, which treatment is most suitable and will then compile a tailored treatment programme.

It is advised that patients wear comfortable, loose-fitting clothing. Bear in mind that a physiotherapist will need to visually assess a patient regarding posture and movement, and will possibly need to move various areas of the body, thus these areas will need to be visible and assessable. Additionally, when the treatments involve manipulation and massage the site of injury will need to be exposed.

Initial meetings with a physiotherapist will involve a full assessment and, frequently, recommendations and treatment will be made.

If a patient is referring themselves to a physiotherapist and will be paying for their own treatment, a visit to the GP is not necessary.

If a patient holds private medical insurance, they may need to obtain a referral from their GP in accordance to their insurer’s requirement. It is important to know that you should always check with your insurance company prior to attending your first session.

On some occasions there can be discomfort. Physiotherapists will provide patients with an overview of what to expect prior, during, and following treatment and what reaction is expected from the treatment that is being given. Patients are advised to consult with their physiotherapist immediately if they have any concerns about the treatment.